Appointments must be made in person at the shop and require a minimum $100 deposit.
Walk-ins are welcome during ALL business hours, if we can't get to you right then, we will let you know the expected wait time!
Deposits are required to book all appointments, and go towards the total of your tattoo.
Deposits are non-refundable, and non-transferable to other people. You may lose your deposit if you do not follow our policies below. If you violate a deposit policy and lose your deposit you will need to come back to the shop to pay another deposit in order to make/reschedule your appointment.
If you are more than 15 minutes late without calling ahead,
you will be considered a no-call/no-show and you will lose your appointment and deposit.
A 3 day notice is required to cancel or change your appointment date or time, or you loose your deposit.
This is to make sure we have enough time to fill your spot as we count on our clients showing.
We have found 24 hours is not enough time to fill an appointment. 3 days is the new policy as of 9/2015.
You must make real contact with your artist if you need to cancel.
This means via...
Phone: Shop 210.659.6629
Email: artists personal email OR email@example.com
or preferably, face to face.
Leaving a voice mail is not an acceptable form of cancellation.
If your artist is unaware of your cancellation it's on you.
It is YOUR responsibility to make contact with us.
Our artist's time is very limited and valuable, please respect that.
You will be able to approve your design at the time of your scheduled appointment at Arc Angel Tattoo.
If you are unhappy with the design we will work with you to make the needed changes to make sure you absolutely love it.
We will not do any design approval via text message or email. You MUST come by the shop to see the design.
No photos are allowed to be taken of the design prior to you being tattooed.
The day you visit the shop for a consultation is in most cases the day you schedule and leave your deposit.
Please bring your deposit as well as any and all reference photos you would like to show and discuss.
You will get to see your tattoo drawing the day of your appointment. Sometimes a Tattooer may need to finish details with you so expect there could be some draw time the day of your 1st appointment.
As soon as you approve the design, we begin tattooing!
*If you would like changes made to your design that take 30 minutes or longer, we will more than likely have to reschedule your appointment. *
WE DO NOT TOLERATE ANY DEGREE OF RUDENESS. WE HAVE THE RIGHT TO REFUSE BUSINESS TO ANYBODY. IT IS IMPERATIVE TO UNDERSTAND AND AGREE WITH OUR POLICIES BEFORE BOOKING WITH US.
FAILURE TO ADHERE TO OUR POLICES WILL RESULT IN FORFEIT OF YOUR ENTIRE DEPOSIT.